Dearest Human? lets see if one of us reads these. In ** years of NFL*love I have never...
GetHuman-muffhut's customer service issue with NFLShop.com from September 2018
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Dearest Human? lets see if one of us reads these. In ** years of NFL*love I have never spent this kind of money on any product, your $***offer was going to be used happily on another jersey. We are in *****correct? I have yet to be rewarded with my FIRST of a split order that*was shipped **** @ *:**am from Las Vegas to Bend Or, really? Fed Ex*has sent it all over the Pacific NW only to hand it off to the USPS!*Had you simply given it to them(USPS) I would all ready be in*possession, and that is SNAIL MAIL! The second of this split order is*not to arrive until **** that's * NFL Sundays from original order!*Never again!! I will do my best to return this just as slowly. Along*with your loss of viewership this kind of service in **** has also*made up my mind. NEVER EVER AGAIN! Sincerely, James Ecker (Jersey*Less) in Bend, Oregon
Customer SERVICE is your job? My money * this? Ask yourself what YOU should do, not ME. ****, customer service is not new but it is lacking the entire concept that it's name stands for. If you really have to ask me what YOU should do I suggest YOU start by understanding the afore mentioned concept? Maybe the new generation doesn't care and they may continue to feed your inept concept? My money went grace your coffers again. My generation earned this respect and my money deserves it. Maybe you should just take a KNEE! If losing more customers is your "goal" keep asking what "I" should do, instead of knowing what YOU should already know? ****, really??? Sincerely, J Ecker Bend,OR
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