I was supposed to get free shipping and did not I was supposed to get free shipping an...

GetHuman-jlhigh's customer service issue with NFLShop.com from June 2018

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If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in.
The issue in GetHuman-jlhigh's own words
I was supposed to get free shipping and did not I was supposed to get free shipping and did not please that’s pretty self-explanatory
GetHuman-jlhigh did not yet indicate what NFLShop.com should do to make this right.
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NFLShop.com

Customer service issue
Reported by GetHuman-jlhigh
Jun 24th, 2018 - 4 mons ago
I have an issue with NFLShop.com too
Fixed
Seen by 3 customers so far
Similar issue to 67 others
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Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-jlhigh started working on this issue
Jun 24th 10:59pm
GetHuman-jlhigh confirmed the issue is fixed. Hooray!
Jun 25th 5:49am