Before contacting them, items GetHuman-kylegsmi may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman-kylegsmi's own words
Ordered a custom t shirt last week. Went to track order and it says invalid order. Had to get a new credit card after the order was made so I’m wondering if the order went through
GetHuman-kylegsmi did not yet indicate what NFLShop.com should do to make this right.
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How GetHuman-kylegsmi fixed the problem
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