I bought a backpack for my son from the NFL shop, and the material on the side near the...

GetHuman693242's customer service issue with NFLShop.com from May 2018

3 views
 | 
247 similar
 | 
0 following
Help with my NFLShop.com issue
First: share to improve GetHuman693242's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman693242's next move: call NFLShop.com.
The best way to get your problem resolved is to tap the button below to start calling NFLShop.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman693242 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman693242's own words
I bought a backpack for my son from the NFL shop, and the material on the side near the mesh water holder pocket has ripped. There is an actual hole the size of a softball on the side of his back pack. He is in first grade. He has not done anything to cause the rip. Just bad material and cheap product. I am very upset. I could have purchased a backpack from many other places, but chose NFL shop assuming that the product would be one of quality. I want a new back pack for him, but feel like it is unfair to buy one again from you, when this shouldn’t have ever happened. I will send in the back pack and return the ripped one, but in return would like a credit for a new one. Please contact me ASAP.
GetHuman693242 did not yet indicate what NFLShop.com should do to make this right.
I have an issue with NFLShop.com too
How GetHuman693242 fixed the problem
We are waiting for GetHuman693242 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get NFLShop.com's attention and get better help faster. Tap below to get started.
Having NFLShop.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would NFLShop.com email you?
This email address isn't valid
Follow this issue
See how GetHuman693242 fixes it.
This email address isn't valid

NFLShop.com

Customer service issue
Reported by GetHuman693242
May 17th, 2018 - 10 mons ago
I have an issue with NFLShop.com too
Not resolved
Seen by 3 customers so far
Similar issue to 247 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman693242 started working on this issue
May 17th, 2018 2:24pm