Deal NFL. Game Pass*I am Jerry Bradford trying to help my Friend Jack Cook, Both of Us...

GetHuman5314756's customer service issue with NFL.com from September 2020

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The issue in GetHuman5314756's own words
Deal NFL. Game Pass*I am Jerry Bradford trying to help my Friend Jack Cook, Both of Us are Americans living in the Philippines. Jack is in his **s and for more than ** years has purchased the game pass. The last time he purchased it was August **th, just last Month. After his purchase his computer guy changed his operating system from Windows * to Windows **. He pretty much lost everything including his email *****@***.com. For whatever reason Jack no longer has access to his Game pass. He has written ** emails, His emails are always answered but so Far they have not reinstated his Game Pass. *Jack called me and ask if I could help him to set up a new account using my credit card, and he would pay me the $***. After thinking that through I said Jack, I am positive that I can get your Game pass working that you just paid for, which has been an absolute nightmare. Jack gave me * phone numbers he had and I have called several numbers off the internet and have Yet to get anyone to answer the phone. I am now trying this online option hoping we can get this issue resolved. I did get this transaction number from Jack whereby you can verify that he has indeed paid the $***.** on August**th ****. IAT International PayPal ************* *PLEASE reinstate the Game pass for Mr. Cook *If there is anything that needs to be done online to reinstate the account, Please email His new email *****@***.com *and copy me at *****@***.com in case Mr. Cook needs Help reinstating the Game Pass*Thank you in advance for your Help*Jerry Bradford*US * ***-***-*****WhatsApp * ***-***-***-*****Email: *****@***.com*Skype: kidnitro

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NFL.com

Customer service issue
Reported by GetHuman5314756
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 338 others
0 customers following this

Timeline

GetHuman5314756 started working on this issue
Sep 30th, 2020 12:20am
GetHuman5314756 indicated the issue is not fixed yet.
Sep 30th, 2020 10:34am
GetHuman5314756 indicated the issue is not fixed yet.
Oct 3rd, 2020 4:55pm