Helli my issue concerns ticket price gouging by nfl team sales , i called group sales o...

GetHuman3790138's customer service issue with NFL.com from October 2019

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The issue in GetHuman3790138's own words
Helli my issue concerns ticket price gouging by nfl team sales , i called group sales office for Miami dolphins i needed tickets for my family from out of town i agreed to by ** tickets they said it was group minimum, so i was quoted them at $***.** each. I called back the next day after informing my family how much they would cost then i was told the tickets were $***.** for the same seats the agent told me they price tickets dynamically, sounds to me the are actibg as a ticket agency like stub hub or ticketmaster , raising prices at will ,arent they supposed to be selling tickets at face value instead of trying to make a profit by upcharging , they are not a ticket agency they are a team representing the NFL, is this a violation of NFL policy? My family and i are avid NFL fans and Philadelphia Eagles fans i just wanted to treat my family to an NFL experience in Miami and feel i was unfairly treated and the Dolphins organization is a poor representation of the NFL. uts not my fault they have a bad team and cant sell tickets so they have to take advantage of people who are willing to follow their team win or loose like EAGLES fans.

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Customer service issue
Reported by GetHuman3790138
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 1000 others
0 customers following this


GetHuman3790138 started working on this issue
Oct 18th, 2019 7:12pm
GetHuman3790138 indicated the issue is not fixed yet.
Oct 19th, 2019 8:52pm