Tried to subscribe to NFL Game Pass*Took the * day free trail, then wanted to go back a...

GetHuman-noblenor's customer service issue with from October 2018

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The issue in GetHuman-noblenor's own words
Tried to subscribe to NFL Game Pass*Took the * day free trail, then wanted to go back an add a military promo code. I was able to do that but received message code was invalid. So in my infinite wisdom I thought that if I cancelled the free trail subscription and stared over I would be able to take advantage of the **% discount that was offered. Started over when I got to submit the message read this cc and email had been used on a previous free trail. Well I never got the free trail or the discount, and getting help on my issue has been the most difficult ever encountered. All of this took place in the last hour so what should I do now.
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Customer service issue
Reported by GetHuman-noblenor
Oct 10th, 2018 - a mon ago
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Seen by 2 customers so far
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GetHuman-noblenor started working on this issue
Oct 10th 6:28pm
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Oct 10th 6:28pm
GetHuman-noblenor indicated the issue is not fixed yet.
Oct 10th 6:35pm