I have two phone numbers and two sim cards, one for personal use and one business use. I purchased a second phone for the business sim card so that I could get data and use WhatsApp on both my personal number and the business number. My business phone died, so I moved the business sim card back to my personal phone, Samsung Galaxy J*, model SM-J***H. The sim card status page indicates Network Unknown, Signal strength -*** dBm * asu, Mobile network type EDGE, Service state Out of service, Roaming Not roaming, Mobile network state Disconnected, My phone number *-***-***-****. I need to be able to send and receive calls on both numbers. I will not use WhatsApp on my business number. My personal phone number is *-***-***-****, Network Home, Signal strength -** dBm ** asu, Mobile network type HSUPA, Service state In service. Please instruct me how to remedy this problem.
GetHuman-jwames did not yet indicate what NET 10 should do to make this right.