I have a tracphone I purchased at Rite Aid about * months ago-I bought the kit to conve...

GetHuman-treecatf's Technical or service issues with NET 10 from May 2019

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The issue in GetHuman-treecatf's own words
I have a tracphone I purchased at Rite Aid about * months ago-I bought the kit to convert and minutes-after several attempts of trying to make it work I gave up after costomer service said I needed to return the phone to store-by then the packaging was torn and I think I had lost the red serial number card-I put the net ** conversion sim in and the support people said I needed to put original sim back in-I do think that is what is in the phone now-I tryed to activate again online but said I needed to call-I went through * hangups after waiting several minutes-the last I was told was I needed to return it to store-well I am using the same phone right now to send this-I had to call back and have net ** put my minutes on my flip phone-now that is acting up-I put a fully charged battery in and also plugged in with original charger-message says please wait-wont go past that screen-see my issue and will I be able to transfer my minutes to this phone if it is compatable-very confused and stressed

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NET 10

Technical or service issues
Reported by GetHuman-treecatf
May 18th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1435 others
0 customers following this

Timeline

GetHuman-treecatf started working on this issue
May 18th, 2019 9:43pm