I have a tracphone I purchased at Rite Aid about * months ago-I bought the kit to conve...

GetHuman-treecatf's Technical or service issues with NET 10 from May 2019

Help with my NET 10 issue
First: share to improve GetHuman-treecatf's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-treecatf may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
The issue in GetHuman-treecatf's own words
I have a tracphone I purchased at Rite Aid about * months ago-I bought the kit to convert and minutes-after several attempts of trying to make it work I gave up after costomer service said I needed to return the phone to store-by then the packaging was torn and I think I had lost the red serial number card-I put the net ** conversion sim in and the support people said I needed to put original sim back in-I do think that is what is in the phone now-I tryed to activate again online but said I needed to call-I went through * hangups after waiting several minutes-the last I was told was I needed to return it to store-well I am using the same phone right now to send this-I had to call back and have net ** put my minutes on my flip phone-now that is acting up-I put a fully charged battery in and also plugged in with original charger-message says please wait-wont go past that screen-see my issue and will I be able to transfer my minutes to this phone if it is compatable-very confused and stressed

GetHuman-treecatf did not yet indicate what NET 10 should do to make this right.

How GetHuman-treecatf fixed the problem

We are waiting for GetHuman-treecatf to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get NET 10's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having NET 10 issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

NET 10

Technical or service issues
Reported by GetHuman-treecatf
May 18th, 2019 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 1435 others
0 customers following this


GetHuman-treecatf started working on this issue
May 18th, 2019 9:43pm