Data lost on phone

GetHuman-mcdongd's customer service issue with NET 10 from October 2018

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The issue in GetHuman-mcdongd's own words
LG phone submerged in water. Let phone dry for a couple of days in open air. When charged and turned on, screen remains dark except for message "please wait" and waiting circle keeps going round and round. Nothing happens.*Important phone numbers lost. *Is there a record somewhere with net ** of what numbers have been called in the last month? some important numbers have been lost and the phone was the only place they were stored.
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NET 10

Customer service issue
Reported by GetHuman-mcdongd
Oct 14th, 2018 - 2 mons ago
I have an issue with NET 10 too
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Seen by 3 customers so far
Similar issue to 743 others
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Timeline
GetHuman-mcdongd started working on this issue
Oct 14th 6:53pm