Said not supported by carrier - Switch my phone to *s - I just bought phone

GetHuman610812's customer service issue with NET 10 from April 2018

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Help with my NET 10 issue
Before contacting them, items GetHuman610812 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, and Last 4 of Social Security
GetHuman610812's next move: have a NET 10 rep call.
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The issue and preferred resolution, in GetHuman610812's own words:
Switch my phone to *s ... Said not supported by carrier
I just bought phone
Connect phone
Help with my NET 10 issue
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NET 10

iPhone *
Customer service issue
Reported by GetHuman610812
Apr 19th, 2018 - 3 mons ago
I have an issue with NET 10 too
Not resolved
Seen by 2 customers so far
Similar issue to 447 others
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Timeline
GetHuman610812 started working on this issue
Apr 19th 11:02am