********** still not fixed. Was told a fiber issue in Spokane or Seattle.

GetHuman-longbeck's customer service issue with NBC from October 2019

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The issue in GetHuman-longbeck's own words
My NBC channel has had a problem for almost * weeks. The picture freezes and sometimes the audio goes out with it. It's not a black screen just frozen and the later it gets the worse it is. Morning & afternoon no problem. I live in the Pacific northwest.i had my cable company come out and it's not there problem. Please lmk if you can fix this. I usually watch this channel for all my night programs. Very frustrating. Thanks for your time

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Customer service issue
Reported by GetHuman-longbeck
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 633 others
0 customers following this

Timeline

GetHuman-longbeck started working on this issue
Oct 2nd, 2019 2:49am
GetHuman-longbeck indicated the issue is not fixed yet.
Oct 7th, 2019 2:59am