********** still not fixed. Was told a fiber issue in Spokane or Seattle.
GetHuman-longbeck's customer service issue with NBC from October 2019
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The issue in GetHuman-longbeck's own words
My NBC channel has had a problem for almost * weeks. The picture freezes and sometimes the audio goes out with it. It's not a black screen just frozen and the later it gets the worse it is. Morning & afternoon no problem. I live in the Pacific northwest.i had my cable company come out and it's not there problem. Please lmk if you can fix this. I usually watch this channel for all my night programs. Very frustrating. Thanks for your time
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