I am signed into the app with my TV provider but for some reason every time I try to pl...

GetHuman-suzziq's customer service issue with NBC from June 2018

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The issue in GetHuman-suzziq's own words
I am signed into the app with my TV provider but for some reason every time I try to play an episode of The Today Show I get an error message. It says An error occurred ****:No account returned from UPDA
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NBC

Customer service issue
Reported by GetHuman-suzziq
Jun 30th, 2018 - 5 mons ago
I have an issue with NBC too
Fixed
Seen by 12 customers so far
Similar issue to 14 others
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Timeline
GetHuman-suzziq started working on this issue
Jun 30th 1:54pm
GetHuman-suzziq indicated the issue is not fixed yet.
Jun 30th 4:02pm
GetHuman-suzziq indicated the issue is not fixed yet.
Jul 1st 2:55pm
GetHuman-suzziq indicated the issue is not fixed yet.
Jul 4th 3:55am