Re. ORDER NO: *******-*******-*********I was trying to return my ordered products but...

GetHuman-wayvive's Return an Order issue with Myntra from October 2019

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The issue in GetHuman-wayvive's own words
Re. ORDER NO: *******-*******-*********I was trying to return my ordered products but could not. I spoken to customer care executive and after long discussion and she spoken to her supervisor on that matter , she assured me that returns will be initiated from back end within ** hours. **I checked next day about the return initiation , another customer care executive refused so and put in wrong information into the incident that I told him it was a gift to my brother. He told me that he will connect me with his manager but disconnected the call.**Customer care executive are putting in wrong information into incidents and wrongly assuring the customers to just close the call.**I was not able to return the product on *th day while myntra has policy to return products in ** days. I was told by the customer care executive the product I ordered has return policy of * days. I purchased these products worth more than ***** INR keeping in mind myntra's ** day return policy on apparels. I have been a long time customer and ordered number of products from this e commerce platform.**I want to get products returned and get the refunds. It was a definitely disappointing experience with Myntra and customer care center . It will be end of association with myntra if my issue does not get resolved in time.

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Myntra

Return an Order issue
Reported by GetHuman-wayvive
Oct 16th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 11886 others
0 customers following this

Timeline

GetHuman-wayvive started working on this issue
Oct 16th, 2019 12:57pm

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