Kind attention , sir * Madam,**This is to bring to your notice that there's a problem w...

GetHuman-daprisha's customer service issue with Myntra from May 2019

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The issue in GetHuman-daprisha's own words
Kind attention , sir * Madam,**This is to bring to your notice that there's a problem with your portal and it's been more than ** days and the issue hasn't been resolved yet. **To be precise, there's a credit if RS.**** in Myntra credit which I am trying to redeem. However , every time I place an order , the. Order gets cancelled. This issue has been there for about ** days and I have spoken to customer care executive regarding it. The only response I get over and over again from them is that there's a technical hitch and they are trying to resolve it and it should be done in the next ** hours. I also received an email regarding the same and some queries which were answered. But the bottom line is that THE PROBLEM STILL PERSISTS.**It's very frustrating and time consuming to be not able to use your own money . And this is highly unexpected from a company Like MYNTRA, where these should be petty issues and should have been resolved long back.**I am stuck with my money here but if the same doesn't get resolved I will be forced to put the same on social media and also sue you guys on customer court. Apart from obviously sharing my agony on every possible media. **My humble request is pl either get that thing fixed or make sure that the money is deposisted to my account because I don't hv the patience and time to look into it everyday. **Waiting to hear from you on a positive note ***Thank you.**A very troubled customer,*Ruchi agarwal
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Myntra

Customer service issue
Reported by GetHuman-daprisha
May 7th, 2019 - 2 mons ago
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GetHuman-daprisha started working on this issue
May 7th 7:54am