Please replace the uncorrect size and damaged items from my order no. *******-*******-*******, delivered end of Feb ****

GetHuman-jyothyaj's Problem With an Order issue with Myntra from April 2019

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Myntra doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jyothyaj will need to dig through the advice provided by Myntra, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jyothyaj can let us know if they help or not.
The issue in GetHuman-jyothyaj's own words
To return the items and replace with correct size or undamaged items ... (*)-Order no. *******-*******-******* (*) LIBAS Women Puple printed Straight Kurta - wrong size - delivered xs instead of L. (*) Damaged VishudhWomen Coral & Gold-Toned Printed Kurti-with burnt holes in front & back. Items were delivered end Feb ****, but as I was out of town, could collect from the delivered address & checked yesterday (** Apr) only. Photos can be sent. Please arrange to collect the items from the delivered address and replace with new items with correct size or undamaged items, as mentioned.
Please collect the items from the delivered address, Keerathi House, Enathu P.O, Adoor, Kerala -PIN ******, Mob : ********** and replace with (*) Libas Woman Purple Printed Straight Kurta - Large Size (*) Vishudh Woman Coral & Gold Toned printed Kurti with Palazzos - Large- undamaged item
Since December ****. I have already made orders worth **,*** with these * orders, and would like to order further if complaint is properly attended. First order deliveries were perfect. This is my second order. Also, I've recommended Myntrs to many of my friends since my first order.
Tried to connect to the Myntra phone number, there was no provision to speak to anybody in the menu listed
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Myntra

Order No. *******-*******-*******- (*) Libas Women Purple Printed Straight Kurta (*) Vishudh Woman Coral & Gold-Toned printed Kurti with Palazzos
Problem With an Order issue
Reported by GetHuman-jyothyaj
Apr 16th, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 6334 others
0 customers following this
Items needed
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Timeline

GetHuman-jyothyaj started working on this issue
Apr 16th, 2019 7:56am
GetHuman-jyothyaj indicated the issue is not fixed yet.
Apr 17th, 2019 5:33am
GetHuman-jyothyaj indicated the issue is not fixed yet.
Apr 17th, 2019 5:35am
GetHuman-jyothyaj indicated the issue is not fixed yet.
Apr 17th, 2019 5:36am
GetHuman-jyothyaj indicated the issue is not fixed yet.
Apr 17th, 2019 5:57am

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