I Ordered a product with order ID *******-*******-******* which was delivered to me on...

GetHuman-anikash's customer service issue with Myntra from December 2018

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The issue in GetHuman-anikash's own words
I Ordered a product with order ID *******-*******-******* which was delivered to me on Dec * at *:** PM and the product was in a bad condition like it was used before and the other thing was it didn't fit me because the size was too big. I put the return request the very same day on Dec * at **:** PM. *The guy picked the order however gave it back the next day stating that you have used the product. Now in the application the status still shows return request placed however I want the refund because of the issue explained above.*It is so disappointing as I am a regular customer of Myntra and this has happened for the very first time. *Please suggest me the further steps.
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Myntra

Customer service issue
Reported by GetHuman-anikash
Dec 4th, 2018 - 2 mons ago
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GetHuman-anikash started working on this issue
Dec 4th, 2018 10:45am