Mylife.com Customer Service Issues

Order Number: [redacted]. Order Type: 3 Days Purchase Total: $[redacted]. I am concerned that this might be a scam. When I searched for information on my granddaughter, the photo shown is not her. Please cancel any association with my account without delay. I request that MYLIFE terminates all connections with my account and cancels any subscriptions. Kindly deactivate this account promptly. Cancel the subscription immediately. Thank you.

I did not authorize any charges from my Cash App card for my Life.com account. Several unauthorized transactions were made, and I need a refund for all of them. Additionally, I want to cancel any recurring charges as I cannot afford them. Please contact me promptly to resolve this issue. For further communication, you can reach me at [redacted] Thank you.

I am having trouble deleting my profile. It seems that more people have viewed my profile, and I am being prompted to pay to see their identities. Deleting a profile should not be this complicated. The man who assaulted me matches the description of one of the profile viewers. It is essential that my profile is removed promptly. Please delete my profile by Friday, December 6th. Thank you, K.S.

I was charged $19.99 today after having a 3-day trial from a $1 trial. I was planning to cancel this morning before the charge went through at 7 pm. The charge left me with only $6 in my account. Additionally, $27 was taken out a week ago, and I no longer wish to have a membership on mylife.com. Please refund both charges as soon as possible since I live on a fixed income. Cancel my monthly subscription immediately. I do not authorize any further deductions from my account.

Hello, my name is Melissa. I utilized the MyLife website to obtain information about Kenny Chesney, including his address, phone number, and email address. I have now completed what I needed, and I am seeking the email address for the MyLife website to inform them about canceling my membership. If anyone knows the email address for MyLife.com, I would appreciate it if you could let me know so I can proceed with canceling my membership. I will be awaiting your response. Thank you, Melissa.

I am disappointed with the service provided. The search results were extremely limited, and even after providing detailed information about individuals, no relevant results were found. The request for additional payment for more information about myself was frustrating, especially considering the lack of results for others. I can easily obtain more data through a simple Google search for free. It feels like a waste of money and borderline unethical. I am requesting a complete refund for this unsatisfactory experience.

This is Dorothy Haslop, and I realized there is a lot of incorrect information about me that I need to address. I've never been involved in any sexual offenses. I haven't been arrested before except for one incident which was dismissed, and the other charge was wrongly attributed to me leading to financial losses. I believe I'm owed compensation by the Ohio criminal court system. My financial troubles stem from assisting a friend and being deceived by a previous acquaintance who took advantage of me financially. I've been a victim of fraud multiple times, including unauthorized credit card charges. I only acknowledge debts to Capital One and some of Chase Card. My health issues are making it difficult to cope with these financial burdens, and I may have to consider bankruptcy soon. I feel mistreated by the system and hope for a resolution.

I am Ashley Gibeau, my user ID is [redacted]75. I am dissatisfied with the website as the information is outdated and irrelevant. Due to my work schedule overlapping with your limited operating hours, I plan to cancel my membership. Unfortunately, I will need to find time during work to call and terminate both memberships.

I recently discovered a $[redacted] charge on my credit card from WESTERN UNION, a service I haven't used since [redacted]. I suspect that my information was compromised when my roommate, Douglas Chacon, stole my iPhone Max five months ago. I have been a target of hacking affecting my internet, emails, and bank accounts. I seek assistance in identifying the origin of this charge, determining the responsible party, and reclaiming the lost funds. As there is no contact number provided on my INDIGO credit card, I am uncertain whom to approach regarding my claim. I am a senior citizen over 70 and find it unjust that someone would take advantage of me in this manner. I am eager to resolve this matter promptly to prevent further financial loss.

Hello, this is Vernon Hayes reaching out at [redacted]. I'm inquiring about the charges on my account and the inability to edit my profile. My name is Vernon C Hayes, and my only living relative in the past was my father, Frank W. Hayes. I need clarification on the ongoing charges. If the necessary changes and clarifications cannot be made, I request that any current charges be canceled and refunded. I will inform my credit card company not to authorize any further charges. You can contact me via email at [redacted] or text me at [redacted]. Thank you, Vernon C Hayes.

There is an individual who is inserting inappropriate language in the summary section of Democratic celebrities and politicians' pages. I am unsure how this is bypassing the filter while I cannot. If any of the mentioned Democrats were to see this, they would likely be displeased with allowing such language on their page. In light of the current political climate, it would be advisable to promptly remove the pages of the individuals listed: Oprah Winfrey, Nancy Pelosi, Chuck Schumer, Bill and Hillary Clinton, Maxine Waters, Elizabeth Warren, Joseph Biden, Kamala Harris, Bernie Sanders, George Clooney, Adam Schiff, Jerrold Nadler, Wolf Blitzer, Elijah Cummings, Rachel Maddow, Mika Brzezinski, Jimmy Kimmel, Tom Hanks, and Anderson Cooper.

I am receiving emails for Alicia J. There is an unauthorized charge pending for $18.95 on my debit card. After attempting to remove my debit card by entering a random new card number, a charge of $[redacted] was attempted. I demand a refund of all charges on my debit card and request that no further communication be sent to me via @[redacted] I have previously stated multiple times that I am not Alicia J., and I do not wish to receive your services. This situation has become frustrating, and I seek assistance in resolving it. Thank you.

I have updated my password for MyLife. My account began on August 8, [redacted], and will renew on August 8, [redacted]. I do not want to renew my subscription. Please ensure that there are no automatic charges applied to my account, as I will contest and dispute any unauthorized charges. My username is dfw1417, and my contact email is [redacted], which blocks your emails. This is my formal request to prevent any future charges, and I have a printed record as evidence should there be any issues. Thank you. Wayne R. S. Phone: [redacted] (for voicemail messages only)

I recently signed up for two 3-day trials on your website and paid a total of $29.90 to access two people. However, I now have pending charges of $24.95, $49.95, nearly $[redacted], and $50. I am extremely unhappy with these extra charges and demand that they be removed immediately with a full refund to my bank account. If this issue is not resolved promptly, I will be forced to pursue legal action and expose your company for its deceptive practices. Additionally, I unintentionally paid for a monthly subscription twice due to a lack of clarity on the website. I initially used your services because my Russian wolfhound was stolen over a year ago, and I finally obtained a license plate number and pictures of the person with my dog. I was hoping to retrieve my pet's name through your platform, but it failed to provide the necessary information while consistently charging me unauthorized fees. Your unethical business practices need to be addressed and rectified immediately. I have taken measures to prevent further charges by changing my payment card. Please refund my money promptly, as I have documented all interactions for legal purposes.

On February 9, [redacted], I requested that MyLife remove my profile, as well as my husband's and one of our sons', due to safety concerns. After being advised by the police to remove our information from search engines, I reached out to MyLife via email, along with my husband and son, as well as my other children. Despite following their instructions from emails received, we have been unsuccessful in deleting our profiles. Phone calls to them have also been unsuccessful. This situation is urgent as a threat has been made against me, and I fear for my safety and my family's. I have successfully had our information removed from other search engines, but MyLife has been uncooperative. Please assist in removing our details from MyLife. Thank you for your help. - Daria Romer

I have been charged twice but have only received one refund. The second refund has not been processed yet, even after waiting the required number of days. My bank has not shown the refund. I am very unhappy with the handling of this issue and my other account. I did not use the product and did not authorize any payments in either account. My confirmation number is [redacted]81, the last 4 digits of my card are [redacted]. My name is Charles Messinger, my zip code is [redacted], and my phone number is [redacted]. I expect immediate resolution, or I will inform my friends, post on Facebook, and report you to the Better Business Bureau. I am tired of the difficulties I am facing in getting a refund for an unauthorized charge. -Charles Messinger-

I was charged twice for a product I never used and only received one refund. Despite waiting the necessary days, I have not received the second refund, causing frustration. I seek a resolution and refund promptly. My confirmation number is [redacted]81, and my card ends in [redacted]. My name is Charles M., located in zip code [redacted], contact number [redacted]. I have not authorized any payments and demand a refund. If this matter is not resolved promptly, I will share my experience with my friends, on social media, and report to the Better Business Bureau. I am exhausted from the lack of assistance and delays in refunding unauthorized charges. Immediate resolution from mylife.com is requested.

On March 20, [redacted], I noticed an unauthorized charge of $64.95 from My Life on my bank statement for a subscription I never signed up for. I received an email alleging derogatory information on my profile and clicked on it, enrolling in a $1.00 trial. Attempting to contact My Life about the charge resulted in being repeatedly placed on hold, reaching as close as caller number 2 before being disconnected. Recognizing the issue, I contacted my bank but due to the closure of the lobby amid the current situation, resolving the matter in person is challenging. I seek assistance in getting the $64.95 refunded to the card ending in [redacted] promptly and conveniently.

I signed up for a 3-day trial but was charged for a full membership two days in. Despite repeated attempts to contact customer service by phone and email, I couldn't resolve the issue. When I finally spoke with someone, they claimed they hadn't received any funds from me for the $1 free trial or the full membership, but my bank statements show otherwise. I ended up in overdraft because of this. I told the customer service representative I never approved the membership and requested to cancel it along with the automatic renewal. My bank has blocked any more charges from this company and is looking into disputing the charges, but they initially denied it because the company did take the money. I need help getting the refund I've been asking for from the beginning.

I am writing to inform you that I, Janice S. Davis, have noticed an unauthorized charge of $18.95 on my Visa credit card for your services. I confirm that I have never utilized your service nor given consent for any billing from your company. It is crucial to emphasize that I have not engaged with your company or granted permission to anyone to use my credit card for your services. Please promptly reimburse the charged amount to my credit card and discontinue any account established through illicit means of obtaining my credit card details. I can be reached at [redacted] or contacted via email at [redacted] The last four digits of the Visa card affected are [redacted], and the billing date is 03/18/[redacted]. Your immediate attention to this matter, including confirming the refund and account closure with a phone call, is greatly appreciated. I have never sought nor approved your services, and I expect a complete reimbursement of all the charges applied to my credit card. Thank you.