While trying to cancel the $*.** trial membership I was charged $***.** on my Discover...

GetHuman3393181's Refund a Charge issue with Mylife.com from August 2019

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The issue in GetHuman3393181's own words
Get trial subscription cancelled. ... While trying to cancel the $*.** trial membership I was charged $***.** on my Discover card. I have called twice and been told I would receive a refund with two to three business days. It is now day four and no refund. I was also asked not to open a dispute with my credit card company. But since I have not received the refund I feel I have no choice but to contact Discover. Should I do anything else?
I was told they would I would have to purchase a * month subscription for $**.** to have the refund processed.
Wanted a refund.
I signed up for a * day trial subscription. Ended up being charged $***.** and then had to pay an additional $**.** for a * month subscription before they would refund the $***.** charge.
Had to speak with their customer service numerous times. It took two weeks before they finally processed the refund and it still cost me an additional $**.**
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How Do I Dispute a Charge with Mylife.com?How Do I Get Mylife.com to Refund My Subscription?How Do I Delete My Profile on Mylife.com?
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Mylife.com

Attempting to obtain a refund after I accidentally clicked on a payment button while trying to cancel a trial subscription.
Refund a Charge issue
Reported by GetHuman3393181
Aug 8th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 2949 others
0 customers following this

Timeline

GetHuman3393181 started working on this issue
Aug 8th, 2019 7:57pm
GetHuman3393181 indicated the issue is not fixed yet.
Aug 9th, 2019 1:29am
GetHuman3393181 indicated the issue is not fixed yet.
Aug 9th, 2019 4:54pm
GetHuman3393181 indicated the issue is not fixed yet.
Aug 9th, 2019 4:54pm
GetHuman3393181 indicated the issue is not fixed yet.
Aug 9th, 2019 4:54pm
GetHuman3393181 indicated the issue is not fixed yet.
Aug 9th, 2019 9:13pm
GetHuman3393181 indicated the issue is not fixed yet.
Aug 11th, 2019 9:51pm

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