My debit card was DOUBLE CHARGED for a membership that I opened by paying $*.** for a F...

GetHuman3242037's customer service issue with Mylife.com from July 2019

Help with my Mylife.com issue
First: share to improve GetHuman3242037's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3242037 may need:
Username, Password, and Email address on the account
The issue in GetHuman3242037's own words
My debit card was DOUBLE CHARGED for a membership that I opened by paying $*.** for a FREE * DAY TRIAL, then IMMEDIATELY CANCELLED after first use because I did not like the service. The first charge was reversed but the company is REFUSING TO DO ANYTHING ABOUT THE SECOND CHARGE CLAIMING IT IS NOT SHOWING UP ON THEIR RECORDS. I HAVE TAKEN A SCREENSHOT OF MY CARD ACTIVITY STATEMENT AND AM INCLUDING IT IN THIS STATEMENT. U can CLEARLY SEE THE SECOND CHARGE, STILL PENDING ON MY ACCOUNT AS A NEGATIVE AND IS COMPLETELY SEPERATE FROM BOTH THE ORIGINAL CHARGE AND THE CREDIT AFTER THE REVERSAL OF THE ORIGINAL CHARGE. I WANT THIS SECOND CHARGE ALSO REVERSED IMMEDIATELY. I AM ABSOLUTELY NOT PAYING $** FOR A SERVICE I DID NOT LIKE OR USE!! ESPECIALLY WHEN I SHOULD NOT HAVE SEEN ANY CHARGES AT ALL IN THE FIRST PLACE! *https:**photos.app.goo.gl*eXKAJvj*t*QQDAMH*

GetHuman3242037 did not yet indicate what Mylife.com should do to make this right.

How GetHuman3242037 fixed the problem

We are waiting for GetHuman3242037 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Mylife.com customer problems.
How Do I Dispute a Charge with Mylife.com?How Do I Get Mylife.com to Refund My Subscription?How Do I Delete My Profile on Mylife.com?
Do you have a customer issue as well?
We can help you get Mylife.com's attention and get better help faster. Tap below to get started.
Having Mylife.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Mylife.com

Customer service issue
Reported by GetHuman3242037
Jul 13th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 2742 others
1 customer following this

Timeline

GetHuman3242037 started working on this issue
Jul 13th, 2019 4:08pm