I have automatic renewal, and was billed on my credit card. But I am not receiving an...

GetHuman2471030's customer service issue with Mylife.com from March 2019

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The issue in GetHuman2471030's own words
Find John Matthew Coyle --see above ... I have automatic renewal, and was billed on my credit card. But I am not receiving any information. I keep getting "come on's" from other companies who know whom I am searching for, and claim to have information. I can't get into your site (MyLife) at all. I am deaf and cannot call* this needs to be resolved via email.**I am looking for John Matthew Coyle, age **, Staten Island, NY with relatives Frank Coyle, Mary Coyle, and possibly Mildred Coyle. Someone (I don't know which site) has found him but redirects me to a John Coyle in Arizona who died at age **. The J Coyle I am looking for graduate from Hunter College, NYC.
I want to reach your site and and be able to stay on it. until you can find the person I am looking for. The informattion is out there because I have seen it, but I am not given contact information. I am also told that a male in NYC is looking for me. It is probably him.
I have written you before three days ago and not received a response.
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Mylife.com

Finding soimeone
Customer service issue
Reported by GetHuman2471030
Mar 13th, 2019 - 5 mons ago
I have an issue with Mylife.com too
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Seen by 4 customers so far
Similar issue to 1667 others
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Timeline
GetHuman2471030 started working on this issue
Mar 13th 2:39pm