Why can't I get anyone on the phone today! I was always put on hold, and when my turn...

GetHuman-shelto_d's customer service issue with Mylife.com from January 2019

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The issue in GetHuman-shelto_d's own words
Why can't I get anyone on the phone today! I was always put on hold, and when my turn did arrive to speak with someone, I was disconnected. Not to mention the very long wait times! I am trying to check all info you have on me because I have founded out that my brother is using my name, and possibly other important info that is mind only. I filled out the info needed to get my info, with the $**.** a month. When I innered my credit card number it was rejected! The only major credit card I have presently for some years now, my card was rejected every time I tried to pay! Whatever he is doing it is reaping havoc , and I am just this year beginning to see some terrible things that need to be stopped. I need to close out all the info he put out there! Please help me! Abber Dean Shelton is my given name, And I am female, born that way and always have been female. I keyed in my Email address every time I refilled out the request for my info. Please contact me about this situation. Thank you.
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Customer service issue
Reported by GetHuman-shelto_d
Jan 14th, 2019 - 9 mons ago
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Jan 14th 10:04pm