obtain information to contact an uncle ... after the computer went through all it's machinations and indicated that the report was ready, it switched screens, began phi****ng for information on me, and would not provide the information I requested.
Besides not giving me the information requested, it kept asking me for personal information. I called to try to find out what the problem was, and spoke with a man who had such a heavy accent I could not understand anything he said. I asked to speak to someone that was more fluent in English, and then asked for a supervisor, and was told that no one was available. I have not received the promised report on my uncle, have not been able to email your office, and want my subscription cancelled.
Immediately refund the charges on my debit card. I am advising my bank today not to honor any charges from your company.