after the computer went through all it's machinations and indicated that the report was...

GetHuman600869's service issue with from April 2018

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GetHuman600869's next move: talk to when they open.'s call center is closed now. We will send GetHuman600869 a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman600869's own words:
obtain information to contact an uncle ... after the computer went through all it's machinations and indicated that the report was ready, it switched screens, began phi****ng for information on me, and would not provide the information I requested.
Besides not giving me the information requested, it kept asking me for personal information. I called to try to find out what the problem was, and spoke with a man who had such a heavy accent I could not understand anything he said. I asked to speak to someone that was more fluent in English, and then asked for a supervisor, and was told that no one was available. I have not received the promised report on my uncle, have not been able to email your office, and want my subscription cancelled.
Immediately refund the charges on my debit card. I am advising my bank today not to honor any charges from your company.
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service issue
Reported by GetHuman600869
Apr 16th, 2018 - 3 mons ago
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Seen by 4 customers so far
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GetHuman600869 started working on this issue
Apr 16th 7:02pm
GetHuman600869 reviewed the items needed
Apr 16th 7:12pm