I have been a MyPoints member for a very long time. I have been constantly active and...

GetHuman5135423's customer service issue with MyPoints from August 2020

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The issue in GetHuman5135423's own words
I have been a MyPoints member for a very long time. I have been constantly active and have abided by the rules and regulations. I have never taken an award redemption to the best of my memory. On July *, ****, my balance was **,***. Today, Aug *th. I see the balance around **,***. Can someone tell me what has happened. I was not aware of any expiration so I just don't know how I lost nearly **,*** points. This is very disappointing because I have strived to increase my balance so that I might redeem for one or more of the best rewards. Thank you for your response.*Respectfully, Richard B. Lakes

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Customer service issue
Reported by GetHuman5135423
Aug 5th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 351 others
0 customers following this


GetHuman5135423 started working on this issue
Aug 5th, 2020 9:16pm

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