Yahoo Mail*****MaryHome**Compose**Inbox***Unread*Starred*Drafts**Sent**Archive**Spam**T...

GetHuman-mawilli's customer service issue with MyPoints from October 2018

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The issue in GetHuman-mawilli's own words
Yahoo Mail*****MaryHome**Compose**Inbox***Unread*Starred*Drafts**Sent**Archive**Spam**Trash**Less**Views*Hide**Photos**Documents**Deals**Purchases**Travel**Tutorials**Folders*Hide**New Folder****Back*****Archive**Move**Delete**Spam******In home product test - Survey link available!*Yahoo***Inbox****Mizzouri ******@***.com**To:******@***.com****Oct* *** at ****:**** *PM****In home product test - Survey link available!*** Min***** PTS*Time to Complete* Award Value*Thank you for your interest in our survey.**Recently you agreed to participate in a study where you were shipped a product to test and provide feedback. You should have received the product by now and we'd like your first impressions about it.**There has been some confusion about this survey and we are reaching out to provide some clarity.**ProdegeMR and Mizzouri have partnered on this research. Along with the product, you received a letter indicating that if you have any questions or feedback that you should reach out to a specific email address. Instead please contact: https:**help.mypoints.com*hc*en-us*requests*new and reference "Project *******".**We also wanted to clarify the timing of taking the survey and using the product. Please first use the product, then immediately click the survey link below to provide feedback. If you previously took the survey and couldn't get through, we have made some adjustments and encourage you to try again.**If you accidentally click too soon, please don't answer any questions as certain answers may make you ineligible to continue if they are clearly false.**If you have used the product more than twice, please contact us and let us know at the support link provided in this email.**In about four weeks after you complete this survey, we'll send you another invite for a final follow-up survey that must also be completed quickly.**We'll send reminders throughout the product trial period so you always know where you are in the process.**The reward that was offered in your invitation will only be processed if you complete all three surveys as well as provide thoughtful feedback. The final reward will be processed approximately **-** business days after the final survey is completed. **You can copy the survey link below into your browser*https:**api.mypoints.com*g*survey-click?projectid********&sourceid***&memberid***********For any concerns or questions regarding your survey please contact: https:**help.mypoints.com*hc*en-us*requests*new and reference "Project *******".**To make sure our emails do not get sent to your Junk * SPAM inbox, please add *****@***.com and *****@***.com to your contacts list or address book.**Thank you in advance!**Your Friends at mypoints.com*****Copyright * **** ProdegeMR, All rights reserved.***Our mailing address is:*ProdegeMR**** N Pacific Coast Hwy Fl **El Segundo, CA *****-******Add us to your address book***Want to change how you receive these emails?*You can update your preferences or unsubscribe from this list*****I am trying to answer this follow up questions but it won't let me do it.*******Reply, Reply All or Forward*Send*******************Settings***Mizzouri*******@***.com
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MyPoints

Customer service issue
Reported by GetHuman-mawilli
Oct 20th, 2018 - 25d ago
I have an issue with MyPoints too
Not resolved
Seen by 2 customers so far
Similar issue to 112 others
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Timeline
GetHuman-mawilli started working on this issue
Oct 20th 9:19pm