Points not received for hotel stay

GetHuman-gaylalo's customer service issue with MyPoints from June 2018

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Help with my MyPoints issue
GetHuman-gaylalo's next move: try the MyPoints help center.
MyPoints doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gaylalo will want to follow the link below to head to their help center. We will check on GetHuman-gaylalo later to make sure it's all set or try to help escalate.
The issue in GetHuman-gaylalo's own words
Redeem my points for a four night stay ... I reserved a stay through Hotels.com on MyPoints for three nights I March. The stay (* nights, we added a night) was completed March **th. It was at the Keeter Center in Hollister, Mo. I checked with the front desk during our stay that it was posted as through MyPoints and they assured me it was. I have contacted them through their help center FOUR times and each time I get a standard email telling me they can't check it out until ** days have past. It has been well over ** days! I even called The Keeter Center and had them send me a detailed receipt and attached it to my last enquiry, and today I got ANOTHER form letter saying the same thing! I have been a member for years and have been very happy until now. PLEASE help me get through to them!
I have sent them numerous emails and even included the checkout statement to prove I completed the stay
Giving me my points!
several years
Emailing them several times then contacting you
I have an issue with MyPoints too
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MyPoints

points for a stay through Hotels.com
Customer service issue
Reported by GetHuman-gaylalo
Jun 6th, 2018 - a yr ago
I have an issue with MyPoints too
Fixed
Seen by 10 customers so far
Similar issue to 676 others
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Timeline
GetHuman-gaylalo started working on this issue
Jun 6th, 2018 8:27pm
GetHuman-gaylalo indicated the issue is not fixed yet.
Jun 7th, 2018 5:15am
GetHuman-gaylalo indicated the issue is not fixed yet.
Jun 7th, 2018 11:35pm
GetHuman-gaylalo indicated the issue is not fixed yet.
Jun 9th, 2018 8:36am
GetHuman-gaylalo indicated the issue is not fixed yet.
Jun 9th, 2018 8:46am
GetHuman-gaylalo indicated the issue is not fixed yet.
Jun 12th, 2018 7:31pm
GetHuman-gaylalo indicated the issue is not fixed yet.
Jun 12th, 2018 7:35pm