have not received gift cards purchased with my points

GetHuman-sugarphy's customer service issue with MyPoints from April 2018

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Help with my MyPoints issue
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The issue in GetHuman-sugarphy's own words
The problem: have not received gift cards purchased with my points
GetHuman-sugarphy did not yet indicate what MyPoints should do to make this right.
I have an issue with MyPoints too
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MyPoints

Customer service issue
Reported by GetHuman-sugarphy
Apr 26th, 2018 - 8 mons ago
I have an issue with MyPoints too
Not resolved
Seen by 13 customers so far
Similar issue to 168 others
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Timeline
GetHuman-sugarphy started working on this issue
Apr 26th 7:46pm