I don,t have an account with you. Yet there is a charge on my credit card for $**.**. I...

GetHuman5789056's Refund a Charge issue with MyHeritage.com from March 2021

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The issue in GetHuman5789056's own words
I don,t have an account with you. Yet there is a charge on my credit card for $**.**. I should have an account set up with you for this charge. I spoke with a representative who stated she had verified my info. She was to send me a form by email for me to complete the reference number and other pertinent information. She stated I could send it directly to her and she would handle it. The only problem is, "I don't have the email. So I am starting over from scratch.

GetHuman5789056 did not yet indicate what MyHeritage.com should do to make this right.

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MyHeritage.com

Refund a Charge issue
Reported by GetHuman5789056
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 606 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman5789056 started working on this issue
Mar 19th 9:10pm