I don,t have an account with you. Yet there is a charge on my credit card for $**.**. I...

GetHuman5789056's Refund a Charge issue with MyHeritage.com from March 2021

Help with my MyHeritage.com issue
First: share to improve GetHuman5789056's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5789056's own words
I don,t have an account with you. Yet there is a charge on my credit card for $**.**. I should have an account set up with you for this charge. I spoke with a representative who stated she had verified my info. She was to send me a form by email for me to complete the reference number and other pertinent information. She stated I could send it directly to her and she would handle it. The only problem is, "I don't have the email. So I am starting over from scratch.

GetHuman5789056 did not yet indicate what MyHeritage.com should do to make this right.

How GetHuman5789056 fixed the problem

We are waiting for GetHuman5789056 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get MyHeritage.com's attention and get better help faster. Tap below to get started.
Having MyHeritage.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund a Charge issue
Reported by GetHuman5789056
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 606 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman5789056 started working on this issue
Mar 19th 9:10pm