I was charged $***.** on Feb **. I didn't want to buy the product and called them for...

GetHuman5855510's Refund a Charge issue with MyHeritage.com from March 2021

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The issue in GetHuman5855510's own words
I was charged $***.** on Feb **. I didn't want to buy the product and called them for a refund. I was told very nicely that they would be happy to refund the money since I didn't want the service. he said it may take a few weeks. so I waited and waited. I still have not received the refund and now find that in order to talk to someone I need a Myheritage account and name. I don't have one anymore. Please help me get the refund they said they would send me. Thank you. Sallee

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MyHeritage.com

Refund a Charge issue
Reported by GetHuman5855510
Mar 17th, 2021 - 5 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 606 others
0 customers following this

Timeline

GetHuman5855510 started working on this issue
Mar 17th 4:26pm
GetHuman5855510 indicated the issue is not fixed yet.
Mar 18th 9:48pm
GetHuman5855510 indicated the issue is not fixed yet.
Mar 18th 9:52pm