Hello,**I ordered my heritage kit it was supposed to arrive but i never got it. I calle...

GetHuman1696040's customer service issue with MyHeritage.com from December 2018

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The issue in GetHuman1696040's own words
Hello,**I ordered my heritage kit it was supposed to arrive but i never got it. I called the shippment company and they said we returned the pakage because there was no phone number associated with the package. How come you ship something without putting my phone number.I really was excited to get this package and now I am very disappointed. *Also how come you ship a package through DHL and then they they transfer it to a *rd party shipment company. *order number: ***********track number: GM******************
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Customer service issue
Reported by GetHuman1696040
Dec 5th, 2018 - a mon ago
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GetHuman1696040 started working on this issue
Dec 5th, 2018 5:20pm