I want a refund-if this the way you do businesss

GetHuman1040282's customer service issue with MyHeritage.com from September 2018

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The issue in GetHuman1040282's own words
Got into my trees ... Ba***rbara Yannone ******@***.com****:** AM (** hours ago)*to noreply**I do not need a new tree, I already have trees under Barb Yannone for at least * years. THE PROBLEM IS MY EMAIL AND PHONE * have changed. New email *****@***.com - phone *-***-***-**** - address ** Pioneer Lake, North Bend, NE ***** - trees-Walla Family & Vopalensky Family. Please correct this so I can access my trees and delete them. I paid membership Aug **, **** but I cannot call ***-***-**** because it does not connect (poor business). I want a refund-the way you do business is awful - customer service never gets you anywhere they just keep repeating the same thing and you send me an email with NOREPLY!!!!!!!!!
AFTER TRYING TO CHANGE EMAIL YOU SAID I WASN'T A PAID member
GIVE ME A REFUND
OVER SIX YEARS
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MyHeritage.com

My heritage
Customer service issue
Reported by GetHuman1040282
Sep 14th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 62 others
0 customers following this
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Timeline

GetHuman1040282 started working on this issue
Sep 14th, 2018 3:50am
GetHuman1040282 indicated the issue is not fixed yet.
Sep 14th, 2018 4:07am
GetHuman1040282 confirmed the issue is fixed. Hooray!
Sep 20th, 2018 7:04pm
GetHuman1040282 confirmed the issue is fixed. Hooray!
Sep 20th, 2018 7:07pm