Still awaiting dna test results sent in last Decemberdna

GetHuman-adairarl's customer service issue with MyHeritage.com from June 2018

Help with my MyHeritage.com issue
find out my heritage ... I am Sally Arlington Simpson and sent my DNA to be tested, using my husband's credit card in the name of Anthony Simpson. Got message from you asking about his gender because of my female DNA. I tried many times to set the record straight, but heard nothing back. I want my DNA results.
they seem to be trying to analyze my female dna using my male husband's name, which was on the credit card I paid with
Give me my dna test results via my email: *****@***.com
I prepaid for a service I still haven't received
I've e-mailed them asking for help about * times
Help with my MyHeritage.com issue
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MyHeritage.com

dna test
Customer service issue
Reported by GetHuman-adairarl
Jun 1st, 2018 - 3 mons ago
I have an issue with MyHeritage.com too
Fixed
Seen by 8 customers so far
Similar issue to 273 others
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Timeline
GetHuman-adairarl started working on this issue
Jun 1st 2:00pm
GetHuman-adairarl shared this issue with others over email
Jun 1st 2:00pm
GetHuman-adairarl indicated the issue is not fixed yet.
Jun 1st 4:29pm
GetHuman-adairarl indicated the issue is not fixed yet.
Jun 1st 4:35pm
GetHuman-adairarl indicated the issue is not fixed yet.
Jun 2nd 3:29pm
GetHuman-adairarl indicated the issue is not fixed yet.
Jun 4th 3:03pm