I ordered a DNA test on May **th from Myheritage.com. It was supposed to cost &**. as...

GetHuman-mrpete's customer service issue with MyHeritage.com from May 2018

Help with my MyHeritage.com issue
The issue in GetHuman-mrpete's own words
I ordered a DNA test on May **th from Myheritage.com. It was supposed to cost &**. as a special promotion. It wound up costing me $***. with $**. wire transfer fee from my bank along with $**. added on to the $**. What I'm worried about is this. I live in New York State and this DNA test will be coming from Amsterdam, Netherlands. I don't know how this happened. My application took me directly to Amsterdam, Netherlands. Instead of someplace in the United States. Please tell me what I can do to get my money back if I need to. Your information would be greatly appreciated. Sincerely, Peter Healey
GetHuman-mrpete did not yet indicate what MyHeritage.com should do to make this right.
I have an issue with MyHeritage.com too
How GetHuman-mrpete fixed the problem
We are waiting for GetHuman-mrpete to fix the problem and share the solution with the rest of us customers.
Please help with my MyHeritage.com issue
Do you have a customer issue as well?
We can help you get MyHeritage.com's attention and get better help faster. Tap below to get started.
Having MyHeritage.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MyHeritage.com email you?
This email address isn't valid

MyHeritage.com

Customer service issue
Reported by GetHuman-mrpete
May 13th, 2018 - 10 mons ago
I have an issue with MyHeritage.com too
Not resolved
Seen by 4 customers so far
Similar issue to 367 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-mrpete started working on this issue
May 13th, 2018 9:15am
GetHuman-mrpete indicated the issue is not fixed yet.
May 13th, 2018 10:37am