I ordered a DNA test on May **th from Myheritage.com. It was supposed to cost &**. as...

GetHuman-mrpete's customer service issue with MyHeritage.com from May 2018

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I ordered a DNA test on May **th from Myheritage.com. It was supposed to cost &**. as a special promotion. It wound up costing me $***. with $**. wire transfer fee from my bank along with $**. added on to the $**. What I'm worried about is this. I live in New York State and this DNA test will be coming from Amsterdam, Netherlands. I don't know how this happened. My application took me directly to Amsterdam, Netherlands. Instead of someplace in the United States. Please tell me what I can do to get my money back if I need to. Your information would be greatly appreciated. Sincerely, Peter Healey
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Customer service issue
Reported by GetHuman-mrpete
May 13th, 2018 - 10 mons ago
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GetHuman-mrpete started working on this issue
May 13th, 2018 9:15am
GetHuman-mrpete indicated the issue is not fixed yet.
May 13th, 2018 10:37am