Mozilla Customer Service Issues

I've recently encountered an issue with three of my essential add-ons. The first one is DuckDuckGo, my preferred search engine, then Avast, my firewall, and finally Tampermonkey, which enhances my gaming experience. They have all been functioning properly until now. Upon checking, I learned that legacy add-ons have been disabled since November [redacted] for versions 57 and above, but it's already [redacted]. I have attempted to restore them by restarting my computer and even reinstalled Tampermonkey without success. I primarily use Firefox due to its speed and performance compared to Chrome. Any assistance would be greatly appreciated.

I am reaching out on behalf of our father, who has been in touch with the Mozilla Foundation. Unfortunately, our father, who is suffering from dementia, is not able to handle his financial affairs responsibly. Despite our previous requests to stop soliciting him for donations, Mozilla Foundation has continued to contact him. We are kindly asking for a refund of the donation that was made last week to our father's bank account. Additionally, we request that all of his contact details be removed from your records. We urge you to cease all communication with our father immediately. Failure to do so may result in further actions. Thank you for your swift attention to this matter. Sincerely, B. Welch Authorized Representative

On August 27th, my computer was compromised via Firefox, leading to unauthorized access to my Amazon and bank accounts, resulting in over $35,[redacted] being stolen. I promptly powered off my computer and sought help from a computer technician who discovered suspicious activity on my external drive. The hacker had updated Firefox and installed "team viewer" malware, granting them full control over my computer. After this ordeal, I replaced my computer, but upon using Firefox to log into Amazon, I encountered the same fraud alert. Concerned about security, I switched browsers to access Amazon safely. I believe Mozilla should be informed about this incident.

To Mozilla Firefox, I recently learned troubling information about Firefox entering into political realms to support certain ideologies. I turned to your browser seeking a more unbiased internet experience, separate from what I perceive as mainstream control and manipulation. It disappoints me to hear that you may now be aligning yourself with those I sought to avoid. It's disheartening to think that you might be advancing untruths and stifling opposing viewpoints. If this trend continues, I may have to reconsider my choice of browser. It's important to conduct thorough research before promoting any political agenda, ensuring integrity and truthfulness are maintained. If profit is now your primary motive, rather than a commitment to honesty and transparency, then I fear there may be little left to distinguish you.

I am looking to download Firefox on my Android device without using Google. It seems contradictory to trust a company promoting privacy while being associated with entities seemingly against freedom. Can I have a direct download link to avoid intermediaries like Google? Thank you.