I was provided with an option to REFREASH Firefox, which I did. The option stated that...

GetHuman4167635's customer service issue with Mozilla Firefox from December 2019

Help with my Mozilla Firefox issue
The issue in GetHuman4167635's own words
I was provided with an option to REFREASH Firefox, which I did. The option stated that all Passwords would be SAVED.....they wern't. I am livid I dont even know if I can remember all my passwords.**Please let your technical people know about this incorrect communication, so some other poor user will not fall into the same trap as I did.**Really unhappy**Murray

GetHuman4167635 did not yet indicate what Mozilla Firefox should do to make this right.

How GetHuman4167635 fixed the problem
rebooted PC and all updates worked.....
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Mozilla Firefox

Customer service issue
Reported by GetHuman4167635
Dec 29th, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 328 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman4167635 started working on this issue
Dec 29th, 2019 4:49am
GetHuman4167635 confirmed the issue is fixed. Hooray!
Jan 1st, 2020 8:16am

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