Hi. Firefox is my browser of choice but has been hijacked by something called Adaware b...

GetHuman-trapzo's customer service issue with Mozilla Firefox from October 2019

Help with my Mozilla Firefox issue
The issue in GetHuman-trapzo's own words
Hi. Firefox is my browser of choice but has been hijacked by something called Adaware by Lavasoft. I think this happened when I installed uTorrent but can't be totally sure. this Adaware is ruining FIrefox's search capability but I have found no way to get rid of it as it doesn't show in Control Panel or in Firefox Extensions etc. Advice to get rid of this nuisance would be appeciated.

GetHuman-trapzo did not yet indicate what Mozilla Firefox should do to make this right.

How GetHuman-trapzo fixed the problem
I was advised to update Firefox (with instructions) and it worked a treat, problem solved in seconds.
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Mozilla Firefox

Customer service issue
Reported by GetHuman-trapzo
Oct 31st, 2019 - 2 years ago
Fixed
GetHuman-trapzo shared how to fix
Seen by 5 customers so far
Similar issue to 1044 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman-trapzo started working on this issue
Oct 31st, 2019 9:46am
GetHuman-trapzo confirmed the issue is fixed. Hooray!
Nov 4th, 2019 10:18am

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