This is the second time in a week Fire Fox has destroyed my computer system.Last week a...

GetHuman-nkehler's customer service issue with Mozilla Firefox from May 2019

2 views
 | 
712 similar
 | 
0 following
Help with my Mozilla Firefox issue
GetHuman-nkehler's next move: try the Mozilla Firefox help center again.
Mozilla Firefox doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nkehler will want to follow the link below to head to their help center. We will check on GetHuman-nkehler later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-nkehler's own words
This is the second time in a week Fire Fox has destroyed my computer system.Last week after receiving a dozen * page prompts to make Fire fox my homepage (when my computer said Fire fox already was my home page) you incapacitated my system because I ignored your prompts and I guess you were teaching me a lesson. Seventy five dollars later I had it back.*Yesterday, after clicking "not now" to a request to download a new version you did another number on me with a near-full incapacitation PLUS you blew out my printer. Please will someone call me or email me and explain why you are doing this. I was downloading some spread sheets when I was prompted to download the new version so I clicked "not now". Was it really necessary to blow my system away again?*Pleas e help me.
GetHuman-nkehler did not yet indicate what Mozilla Firefox should do to make this right.
I have an issue with Mozilla Firefox too
How GetHuman-nkehler fixed the problem
We are waiting for GetHuman-nkehler to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Mozilla Firefox's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Mozilla Firefox issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nkehler fixes it.
This email address isn't valid

Mozilla Firefox

Customer service issue
Reported by GetHuman-nkehler
May 7th, 2019 - a mon ago
I have an issue with Mozilla Firefox too
Fixed
Seen by 2 customers so far
Similar issue to 712 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-nkehler started working on this issue
May 7th 4:02pm
GetHuman-nkehler indicated the issue is not fixed yet.
May 7th 4:06pm
GetHuman-nkehler indicated the issue is not fixed yet.
May 7th 9:13pm