still not fixed even though your site says it is

GetHuman-chacto's customer service issue with Mozilla Firefox from March 2019

Help with my Mozilla Firefox issue
The issue in GetHuman-chacto's own words
get sound? ... no sound through headphones only on firefox,win ** pro. sdound works in microsoft edge but not firefox. Fire fox is set as defaut still not fixed even though your site insists it is
there is no sound
give me info to solve it, so i have sound,seems pretty basic
since the beginning
dl ed newest version no change, made firefox default no change muted and unmuted,checked sttings no change
I have an issue with Mozilla Firefox too
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Mozilla Firefox

Fire Fox Newest and older versions
Customer service issue
Reported by GetHuman-chacto
Mar 28th, 2019 - 22d ago
I have an issue with Mozilla Firefox too
Fixed
Seen by 5 customers so far
Similar issue to 310 others
0 customers following this
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Timeline
GetHuman-chacto started working on this issue
Mar 28th 2:44am
GetHuman-chacto indicated the issue is not fixed yet.
Mar 31st 2:27pm
GetHuman-chacto indicated the issue is not fixed yet.
Mar 31st 2:31pm
GetHuman-chacto indicated the issue is not fixed yet.
Mar 31st 2:33pm