TO WHOM IT MAY CONCERN: I have downloaded Firefox multiple times on my computer. Each t...

GetHuman-rkball's service issue with Mozilla Firefox from April 2018

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The issue in GetHuman-rkball's own words
I was trying to do something, and ran into a problem.
TO WHOM IT MAY CONCERN: I have downloaded Firefox multiple times on my computer. Each time I try to use Firefox it takes me back to the download page and I am unable to do anything except continue to download it. There's something wrong either with my computer or the Firefox program on the net. I tried to get into a "chat" page on Firefox, but that was like everything else, impossible. There must be some way that I can download Firefox and use it, but continuing to get a download page is not the answer. If you would please send me an email to my email address instructing me on what I need to do or, alternatively, giving me a download link which will work and download Firefox in a usable form, it would be much appreciated. Until then, I must abandon any further efforts to use your browser because it cannot be used by me on my computer. I am running Windows ** Pro, which was just downloaded. My computer is a Dell XPS **** series, with the fastest processor *** that was available when I purchased it. It has * T hard drive, so there is no problem with the speed, space or processing. Please give me some help. Yours very truly, ROBERT K. BALL II Attorney at Law **** Wornall Road Kansas City, Mo. *****-**** ***-**** Office, Fax & Voice Mail Email: *****@***.com NOTICE: This e-mail is covered by the Electronic Communications Privacy Act, ** U.S.C. ** ****-**** and may contain confidential and legally privileged information intended for the use of the person(s) named above. Any review, retransmission, dissemination or other use of this information by persons or entities other than the intended recipient is strictly prohibited. If you received this in error, please permanently delete this communication and any attachments and contact the sender about the error. .The Missouri bar requires all attorneys to notify recipients that e-mail is not a secure method of communication* it may be copied by any computer through which it passes, and other persons may intercept it. If you wish to discontinue e-mail communication, please tell me and I will terminate it.
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Mozilla Firefox

service issue
Reported by GetHuman-rkball
Apr 3rd, 2018 - 2y ago
I have an issue with Mozilla Firefox too
Not resolved
Seen by 5 customers so far
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Timeline
GetHuman-rkball started working on this issue
Apr 3rd, 2018 9:42pm
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Apr 3rd, 2018 9:42pm
GetHuman-rkball reviewed the items needed
Apr 3rd, 2018 9:43pm