I have not had the use of MoviePass since before the *th of July weekend, yet I have se...

GetHuman3777319's Refund a Charge issue with MoviePass from October 2019

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The issue in GetHuman3777319's own words
Use it to obtain tickets and it was not usable since before the *th of July weekend. I had not used my * tickets for that month, charged **.** in June before they cancelled. ... I have not had the use of MoviePass since before the *th of July weekend, yet I have several charges that occurred and they have ignored my contact requests on the app. They owe me money and they cancelled everyone on MoviePass, refunded me .** cents.**They owe me the below:****.** ***.*****.******************.** *-.******************.**
They erroneously refunded me .** cents but owe me $**.**. The app later became listed as"active" but would not issue tickets when movies were listed as "available." Entirely unusable for the purpose it was supposed to fulfill.
I want a refund to the credit card on file.
I have been a MoviePass customer and remained loyal through all of the ups and downs and changes and limitations and restrictions.
Yes. I have tried to contact them several times through the App and have received NO response. They then cancelled ALL of the Subscribers to a business failure. I want a refund as soon as possible to my credit card or they can mail it to me if that is not available due to the failure of their business.
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MoviePass

the MoviePass Apllication
Refund a Charge issue
Reported by GetHuman3777319
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 4541 others
0 customers following this

Timeline

GetHuman3777319 started working on this issue
Oct 16th, 2019 6:32pm
GetHuman3777319 indicated the issue is not fixed yet.
Oct 16th, 2019 10:54pm
GetHuman3777319 indicated the issue is not fixed yet.
Oct 16th, 2019 10:55pm