On Dec. **th **** I ordered * passes and never heard from them - so on *th of Jan...

GetHuman1970179's customer service issue with MoviePass from January 2019

Help with my MoviePass issue
The issue in GetHuman1970179's own words
On Dec. **th **** I ordered * passes and never heard from them - so on *th of Jan. **** I ordered * passes. Now they have sent me the * from the **th of Dec. and have charged $***.** two times. So I have paid $***.** and now the refuse to give me back $***.** or at least credit for * tickets for the year ****.*I feel that it is their fault that I was not notified that the **th of Dec. went thru. - this is why I ordered more on the *th of Jan.
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Customer service issue
Reported by GetHuman1970179
Jan 15th, 2019 - a mon ago
I have an issue with MoviePass too
Seen by 6 customers so far
Similar issue to 3808 others
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GetHuman1970179 started working on this issue
Jan 15th 5:26pm
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Jan 15th 5:26pm
GetHuman1970179 indicated the issue is not fixed yet.
Jan 15th 5:28pm