Most times, the moviepass app shows a film as eligible to be seen, but does not show up...

GetHuman-mickilov's customer service issue with MoviePass from December 2018

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The issue in GetHuman-mickilov's own words
Most times, the moviepass app shows a film as eligible to be seen, but does not show up when I go to the theater. The weekly list of available films they post is also misleading, at best. They show movies available each day, but then they won't come up in the app at the theater. When I send a message through the app and*or call the customer service number, it's like going into a black hole where no human life exists. I have not been able to use it for months now and have lost money by subscribing to this worthless service.
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MoviePass

Customer service issue
Reported by GetHuman-mickilov
Dec 8th, 2018 - 5 mons ago
I have an issue with MoviePass too
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Seen by 6 customers so far
Similar issue to 3692 others
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Timeline
GetHuman-mickilov started working on this issue
Dec 8th, 2018 9:01pm