I have been a member since you initiated this service. On October * th I received an em...

GetHuman-svtejani's customer service issue with MoviePass from October 2018

1 view
 | 
3438 similar
 | 
0 following
Help with my MoviePass issue
First: share to improve GetHuman-svtejani's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-svtejani's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman-svtejani a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-svtejani may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-svtejani's own words
I have been a member since you initiated this service. On October * th I received an email stating I would have continued service and only if I wanted to discontinue, I would have to respond to your email of October * th. But if I wanted unlimited on going moviepass, I need not respond.*On October ** th I went to see ‘A Star is born’ @a Theatre, my moviepass did not go thru and hence I had to buy a ticket.*My husband who was with me and has been a subscriber , had no problem.*His moviepass is still active but he cannot use it *** mine is not.** days ago, your agents from the Philippines told me that everything would be rectified by now but today again same talk was repeated.*Kindly let me know what is going on.*Thanks*Sabira Tejani
GetHuman-svtejani did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman-svtejani fixed the problem
We are waiting for GetHuman-svtejani to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MoviePass email you?
This email address isn't valid
Follow this issue
See how GetHuman-svtejani fixes it.
This email address isn't valid

MoviePass

Customer service issue
Reported by GetHuman-svtejani
Oct 19th, 2018 - a mon ago
I have an issue with MoviePass too
Not resolved
Seen by 1 customer so far
Similar issue to 3438 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-svtejani started working on this issue
Oct 19th 12:31am