I have been a member since you initiated this service. On October * th I received an em...

GetHuman-svtejani's customer service issue with MoviePass from October 2018

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I have been a member since you initiated this service. On October * th I received an email stating I would have continued service and only if I wanted to discontinue, I would have to respond to your email of October * th. But if I wanted unlimited on going moviepass, I need not respond.*On October ** th I went to see ‘A Star is born’ @a Theatre, my moviepass did not go thru and hence I had to buy a ticket.*My husband who was with me and has been a subscriber , had no problem.*His moviepass is still active but he cannot use it *** mine is not.** days ago, your agents from the Philippines told me that everything would be rectified by now but today again same talk was repeated.*Kindly let me know what is going on.*Thanks*Sabira Tejani
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Customer service issue
Reported by GetHuman-svtejani
Oct 19th, 2018 - 3 mons ago
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GetHuman-svtejani started working on this issue
Oct 19th, 2018 12:31am