I purchased a ticket in August and cancelled it. I am no longer interested in that movi...

GetHuman-redbutt's customer service issue with MoviePass from October 2018

Help with my MoviePass issue
The issue in GetHuman-redbutt's own words
I purchased a ticket in August and cancelled it. I am no longer interested in that movie and I believe it is no longer available. Is there a way to get a different ticket to replace the canceled ticket?
GetHuman-redbutt did not yet indicate what MoviePass should do to make this right.
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MoviePass

Customer service issue
Reported by GetHuman-redbutt
Oct 12th, 2018 - 2 mons ago
I have an issue with MoviePass too
Fixed
Seen by 3 customers so far
Similar issue to 3382 others
0 customers following this
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Timeline
GetHuman-redbutt started working on this issue
Oct 12th 9:33pm
GetHuman-redbutt indicated the issue is not fixed yet.
Oct 13th 10:27pm