I have been with MoviePass since ******* and have been fine with ALL the changes implem...
GetHuman1168194's customer service issue with MoviePass from September 2018
Help with my MoviePass issue
First: share to improve GetHuman1168194's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1168194's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman1168194 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1168194 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1168194's own words
I have been with MoviePass since ******* and have been fine with ALL the changes implemented since then. What's disturbing to me is why out of all the films offered in my local cinema (Cinemark Tanforan, San Bruno, CA *****) only three are offered for viewing. I recently attended a screening of The Predator at the Regal in Auburn Washington where ALL the films I had not viewed yet were made available to me on the MoviePass app. There are still plenty of films I would like to see made available at my local cinema. Why the discrepancy?
GetHuman1168194 did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman1168194 fixed the problem
We are waiting for GetHuman1168194 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.