I have been with MoviePass since ******* and have been fine with ALL the changes implem...

GetHuman1168194's customer service issue with MoviePass from September 2018

3235 similar
0 following
Help with my MoviePass issue
First: share to improve GetHuman1168194's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1168194's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman1168194 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1168194 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman1168194's own words
I have been with MoviePass since ******* and have been fine with ALL the changes implemented since then. What's disturbing to me is why out of all the films offered in my local cinema (Cinemark Tanforan, San Bruno, CA *****) only three are offered for viewing. I recently attended a screening of The Predator at the Regal in Auburn Washington where ALL the films I had not viewed yet were made available to me on the MoviePass app. There are still plenty of films I would like to see made available at my local cinema. Why the discrepancy?
GetHuman1168194 did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman1168194 fixed the problem
We are waiting for GetHuman1168194 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MoviePass email you?
This email address isn't valid
Follow this issue
See how GetHuman1168194 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1168194
Sep 19th, 2018 - 6 mons ago
I have an issue with MoviePass too
Not resolved
Seen by 4 customers so far
Similar issue to 3235 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1168194 started working on this issue
Sep 19th, 2018 10:05pm