I have had to purchase my ticket * times now because the MoviePass app does not work. T...

GetHuman1044144's customer service issue with MoviePass from August 2018

Help with my MoviePass issue
The issue in GetHuman1044144's own words
I have had to purchase my ticket * times now because the MoviePass app does not work. The app tells me to go to customer service I go to help on my phone and it takes me completely out of the movie Pass App it will not give me a contact me option. What do I need to do I have paid for my MoviePass three months in a row and have only got to use it only two times. But I have had to pay for it out of my pocket three times because the MoviePass app would not work.
GetHuman1044144 did not yet indicate what MoviePass should do to make this right.
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MoviePass

Customer service issue
Reported by GetHuman1044144
Aug 27th, 2018 - 4 mons ago
I have an issue with MoviePass too
Fixed
Seen by 5 customers so far
Similar issue to 2986 others
0 customers following this
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Timeline
GetHuman1044144 started working on this issue
Aug 27th 10:33pm
GetHuman1044144 indicated the issue is not fixed yet.
Aug 28th 2:12am
GetHuman1044144 indicated the issue is not fixed yet.
Aug 30th 2:15pm
GetHuman1044144 indicated the issue is not fixed yet.
Aug 30th 11:30pm