I created an account with MoviePass on *********,paid the $**, and it worked fine that...

GetHuman-tabiperd's customer service issue with MoviePass from August 2018

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I created an account with MoviePass on *********,paid the $**, and it worked fine that day. A couple days after I tried to use my app and as soon as I opened it it told me "Looks like this movie pass is no longer active. Reactivate membership." I literally made the account and paid for it maybe * days prior. I have spent days now trying to contact MoviePass, with no luck. This whole issue and process has been very inconvenient. I would like my pass to be fixed or my money to be refunded.
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Customer service issue
Reported by GetHuman-tabiperd
Aug 26th, 2018 - 3 mons ago
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GetHuman-tabiperd started working on this issue
Aug 26th 4:00pm
GetHuman-tabiperd confirmed the issue is fixed. Hooray!
Aug 28th 3:47pm