Hello! I cancelled my movie pass last month and i just barely got charged for another m...

GetHuman-sissyro's customer service issue with MoviePass from August 2018

Help with my MoviePass issue
The issue in GetHuman-sissyro's own words
Hello! I cancelled my movie pass last month and i just barely got charged for another month and i cancelled again. I got a confirmation both times. But i dont think my account was actually cancelled and I really would like my account to be completley delted from the system and a refund if possible for the month because i cancelled and shouldn't have been charged. I don't want you to have my credit card number anymore so this problem will no longer be able to happen. Please help.
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MoviePass

Customer service issue
Reported by GetHuman-sissyro
Aug 26th, 2018 - 4 mons ago
I have an issue with MoviePass too
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Seen by 7 customers so far
Similar issue to 2929 others
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GetHuman-sissyro started working on this issue
Aug 26th 2:35pm
GetHuman-sissyro indicated the issue is not fixed yet.
Aug 26th 3:36pm