Hello, my name is Mariana. I would like to receive my money back for two months charged...

GetHuman1036655's customer service issue with MoviePass from August 2018

2920 similar
0 following
Help with my MoviePass issue
First: share to improve GetHuman1036655's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1036655's next move: talk to MoviePass when they open.
MoviePass's call center is closed now. We will send GetHuman1036655 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman1036655's own words
Hello, my name is Mariana. I would like to receive my money back for two months charged to my account (totaling to $**.**). The reason for this is I have not been able to use the MoviePass service whatsoever because I never received a working MoviePass card. I do not think it is fair to continue charging me for this service since I have had no way of using it during these past few months. I have preciously contacted the MoviePass customer service about not having received a card, but they did not follow through with solving this issue. For these reasons, I no longer want to have a MoviePass subsciption, and I feel that it is only fair to receive a full reimbursement due to the fact that I was never able to use the service at all. Thank you for your help.**-Mariana
GetHuman1036655 did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman1036655 fixed the problem
We are waiting for GetHuman1036655 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MoviePass email you?
This email address isn't valid
Follow this issue
See how GetHuman1036655 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1036655
Aug 25th, 2018 - 4 mons ago
I have an issue with MoviePass too
Not resolved
Seen by 8 customers so far
Similar issue to 2920 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman1036655 started working on this issue
Aug 25th 9:49pm