Hello, my name is Mariana. I would like to receive my money back for two months charged...

GetHuman1036655's customer service issue with MoviePass from August 2018

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The issue in GetHuman1036655's own words
Hello, my name is Mariana. I would like to receive my money back for two months charged to my account (totaling to $**.**). The reason for this is I have not been able to use the MoviePass service whatsoever because I never received a working MoviePass card. I do not think it is fair to continue charging me for this service since I have had no way of using it during these past few months. I have preciously contacted the MoviePass customer service about not having received a card, but they did not follow through with solving this issue. For these reasons, I no longer want to have a MoviePass subsciption, and I feel that it is only fair to receive a full reimbursement due to the fact that I was never able to use the service at all. Thank you for your help.**-Mariana
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MoviePass

Customer service issue
Reported by GetHuman1036655
Aug 25th, 2018 - 4 mons ago
I have an issue with MoviePass too
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GetHuman1036655 started working on this issue
Aug 25th 9:49pm