When I pull up movie pass it takes me to the screen asking me if I want to continue usi...

GetHuman1006402's customer service issue with MoviePass from August 2018

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The issue in GetHuman1006402's own words
When I pull up movie pass it takes me to the screen asking me if I want to continue using movie pass and then it directs me to this site. https:**support.moviepass.com*hc*en-us*articles*************-MoviePass-Plan-Updates-*-*-****. Which is titled, MoviePass Plan Updates - ********. I have no option of off renewing*reactivation, nothing what so ever. I did click on reactivate on your website and tried to login to that and it tells me This email address is not tied to a cancelled account. I want MoviePass. I am trying to go to the movies right this very second actually! PLEASE HELP ASAP. CALL ME AT ***-***-**** or email me back at *****@***.com or even *****@***.com. I just need to speak to someone because I am not happy with your*service what so ever. Thank You

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Customer service issue
Reported by GetHuman1006402
Aug 18th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 2721 others
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GetHuman1006402 started working on this issue
Aug 18th, 2018 12:04am